Terms of Service

1. Service Overview

Latent Lens is developing an AI headshot product for a possible request-based early-access beta. If the request workflow is available, each request is reviewed and submission does not guarantee acceptance. Accepted testers receive the applicable workflow, upload requirements, available features, and output details before processing; these details may change during development.

2. Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and use of the Service complies with all applicable laws and regulations. If you are an entity, the individual accepting these Terms represents that they have authority to bind you to these Terms.

3. Accounts and Registration

A beta-request form, when available, does not promise creation of a product account or access to a sign-in workflow. If an accepted beta invitation or future feature requires authentication, the applicable instructions will identify the method. You are responsible for protecting any credentials issued to you and for notifying us of suspected unauthorized use.

4. Payments and Pricing

If an early-access beta request form is published, submitting that request requires no payment or credit card. Requests are reviewed individually, and submission does not guarantee acceptance. Future paid offers, pricing, and inclusions will be published in our pricing section. If you later choose a paid offer, the price shown at checkout will apply to that purchase.

Latent Lens does not currently publish an active paid checkout. Any future checkout will identify the seller or merchant of record, payment processor, taxes, price, inclusions, and additional terms before you authorize a purchase.

Unless otherwise stated, all fees are in U.S. Dollars. All fees are non-refundable except as required by applicable law or as expressly set forth in our Refund Policy. We may suspend or terminate access to paid features for any account with unpaid amounts due.

5. Ownership and Rights to AI Headshots

You retain the rights you already hold in photos you upload. The license needed to process those photos, and any rights or restrictions that apply to generated output, are governed by the terms presented for the beta workflow or future paid offer you actually use. Do not assume that an output carries unrestricted commercial rights, exclusive ownership, or a no-attribution license unless the applicable terms expressly say so.

You are responsible for ensuring that you have permission to upload the source photos and that your use of any output is lawful, non-deceptive, and permitted by the destination platform, employer, association, or document.

Similarity of Output.Due to the nature of artificial intelligence, generated headshots may not be unique. Other users who provide similar input photos, select similar styles, or use similar settings may receive substantially similar output from the Service. Any rights granted for one user's output do not extend to another user's output.

6. User Content

Certain features of the Service permit you to upload content, including photos, images, and other materials (“User Content”). You retain any copyright and proprietary rights in User Content you submit, subject to the licenses granted in these Terms.

If an accepted workflow lets you upload User Content, you grant Latent Lens the limited, non-exclusive license needed to host, store, reproduce, and process that content for the purposes disclosed before upload and in the Privacy Policy. Service-improvement or model-training use applies only when disclosed for that workflow and permitted by applicable law and the choices described in the Privacy Policy.

You represent and warrant that: (a) you own or have the rights to all User Content you submit; (b) your User Content does not infringe any third-party rights; and (c) your User Content is not objectionable, unlawful, or harmful.

Feedback.We appreciate and welcome your feedback, suggestions, ideas, and other communications regarding the Service (“Feedback”). You agree that we may freely use, copy, modify, create derivative works from, publicly display, disclose, distribute, license, and sublicense your Feedback for any purpose without restriction, attribution, or compensation to you.

7. Photo-Specific Rules

If you upload a photo or image that includes another person, you represent and warrant that you have obtained all necessary consents, permissions, or releases from that person or their legal guardian. You may not upload photos of other individuals without their prior authorization. You may not upload any photo depicting a minor. All individuals depicted in your uploaded content must be 18 years of age or older.

8. Prohibited Conduct

By using the Service, you agree not to:

• Upload, generate, or transmit content that is illegal, harmful, hateful, harassing, threatening, defamatory, obscene, or sexually explicit
• Use the Service to generate headshots of any person without that person's consent
• Generate misleading, fraudulent, or deceptive content, including impersonating another person
• Upload, generate, or distribute any content that depicts, promotes, or facilitates child sexual abuse material (CSAM), the exploitation of minors, or any sexual content involving individuals under 18 years of age. We have zero tolerance for such content and will immediately terminate your account, preserve evidence, and report violations to the National Center for Missing & Exploited Children (NCMEC) and applicable law enforcement authorities as required by 18 U.S.C. § 2258A
• Generate non-consensual intimate imagery (“deepfakes”) or any synthetic media depicting real individuals in sexual, nude, or otherwise compromising situations without their explicit written consent
• Use the Service for any illegal purpose or in violation of any applicable law
• Use data mining, scraping, crawling, or any automated means in a way that violates our published robots.txt, access controls, rate limits, API terms, or other machine-readable access instructions
• Systematically download, copy, or extract content, data, or other materials from the Service in bulk, whether for machine learning, AI model training, competitive analysis, database compilation, or any other purpose, except to the extent permitted for the identified crawler and use by our published robots.txt, a published license or interface, or our express written permission
• Interfere with, circumvent, or disable security features of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Sell, resell, or transfer your access to the Service
• Interfere with the operation of the Service or other users' enjoyment of it
• Use the Service to generate content for the purpose of propaganda, voter suppression, disinformation campaigns, or any form of political manipulation

We may investigate detected or reported violations and may restrict access, remove content, preserve evidence, or make legally required reports where appropriate. We do not guarantee proactive detection, a particular enforcement outcome, or an immediate response time.

9. Intellectual Property

The Service, including all visual interfaces, graphics, design, software, and other elements (“Materials”), is owned by Latent Lens and protected by intellectual property laws. Materials do not include User Content you own. Rights in any generated output are addressed in Section 5 and in the terms applicable to the workflow used. You may not reproduce, distribute, or create derivative works of the Materials without our express written permission.

10. Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe any content on the Service infringes your copyright, please send a written notification to:

Your notice must include: (a) a description of the copyrighted work; (b) a description of the allegedly infringing material and its location; (c) your contact information; (d) a statement of good faith belief that the use is unauthorized; and (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf.

11. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party services. Your interactions with third-party services are governed solely by their respective terms and policies.

12. Disclaimers; No Warranties

13. Limitation of Liability

14. Indemnification

You agree to defend, indemnify, and hold harmless Latent Lens, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including attorneys' fees) arising out of: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

15. Term and Termination

These Terms are effective when you first access or use the Service. If you violate any provision, your authorization to use the Service terminates automatically. We may also terminate your account or suspend access at any time, for any reason, with or without notice. Upon termination: (a) your license rights end immediately; (b) you must cease all use of the Service; and (c) you are responsible for retaining copies of your User Content, as you may lose access after termination.

Account Inactivity.We may terminate your account if it has been inactive for over twelve (12) months and you do not have a paid balance. If we do, we will provide you with at least 30 days' advance notice via the email address associated with your account before deletion.

Service Discontinuation. We may decide to discontinue the Service or any part of it. If we do, we will give you reasonable advance notice and a refund for any prepaid, unused Services.

Survival. The following sections survive any expiration or termination of these Terms: Sections 5 (Ownership), 6 (User Content), 8 (Prohibited Conduct), 9 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), 17 (Governing Law), and 19 (Miscellaneous).

16. Dispute Resolution and Arbitration

Except as described below, you and Latent Lens agree that every dispute arising in connection with these Terms or the Service will be resolved through binding, individual arbitration. You and Latent Lens are each waiving the right to a trial by jury or to participate in any class action or representative proceeding.

Exceptions: Either party may (a) bring an individual action in small claims court; (b) seek injunctive relief in court in aid of arbitration; or (c) file suit to address an intellectual property infringement claim.

Opt-Out: You may opt out of arbitration within 30 days of accepting these Terms by sending a letter to: Gradient V5, Inc., Attn: Legal Department — Arbitration Opt-Out, 2093 Philadelphia Pike #4084, Claymont, DE 19703, specifying your full name, email, and a statement that you wish to opt out.

Arbitration will be administered by JAMS under its applicable consumer dispute rules. Before initiating arbitration, the parties must make good-faith efforts to resolve the dispute informally for at least 30 days.

International Users. This arbitration agreement does not apply to consumers located in the European Economic Area, United Kingdom, or Switzerland, or in any other jurisdiction where mandatory local law prohibits binding pre-dispute arbitration of consumer disputes. Such users may bring claims in their local courts of competent jurisdiction.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For any dispute not subject to arbitration, you and Latent Lens submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware.

If you are a consumer in the European Economic Area, United Kingdom, or Switzerland, this choice of governing law does not deprive you of the protection afforded by mandatory provisions of your local consumer protection laws, and you retain the right to bring proceedings in your local courts as provided under applicable law.

18. Modifications to Terms

We may update these Terms from time to time. Material revisions will be effective 30 days after posting or notice to you. Continued use of the Service after revisions constitutes acceptance of the modified Terms. If you do not agree, you should discontinue use of the Service.

19. Miscellaneous

These Terms, including our Privacy Policy, constitute the entire agreement between you and Latent Lens regarding the Service. If any provision is found unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force and effect. Our failure to enforce any right or provision does not constitute a waiver. We may assign these Terms at any time without notice. You may not assign your rights under these Terms without our prior written consent.

By using the Service, you consent to receiving electronic communications from us, which satisfy any legal requirement that communications be in writing.

Trade Controls. You must comply with all applicable trade laws, including sanctions and export control laws. The Service may not be used in or for the benefit of, or exported or re-exported to, (a) any U.S. embargoed country or territory, or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. You represent that you are not located in any such country or territory and are not on any restricted party list.

Force Majeure. Neither party will be liable for any failure or delay in performing its obligations under these Terms, where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, or failures of the internet or third-party hosting providers.

No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, such support will be subject to our published policies and provided at our sole discretion.

International Use. The Service is operated by Gradient V5, Inc., a company incorporated in the State of Delaware, United States. The public website may be reachable from many jurisdictions, but beta access is limited, request-based, and not guaranteed in any location. We make no representation that the Service is available, appropriate, or compliant in every jurisdiction. If you access it outside the United States, you are responsible for local laws to the extent they apply.

20. Region-Specific Notices

California Residents. If you are a California resident, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at +1-800-952-5210 to resolve a complaint regarding the Service.

European Economic Area, United Kingdom, and Switzerland. If you are a consumer located in the EEA, UK, or Switzerland: (a) you retain mandatory consumer-protection rights afforded under applicable local law, regardless of the governing-law provision in Section 17; (b) EU consumers may have a 14-day withdrawal right for some distance contracts, subject to the contract type, national law, and exceptions for matters such as fully performed services, clearly personalized goods, and qualifying digital content begun with the required express consent and acknowledgment —see our Refund Policy for details; (c) Swiss law does not provide a general statutory change-of-mind right for online purchases, while UK and other local rules may differ; (d) arbitration and forum provisions apply only to the extent enforceable under mandatory local law; and (e) applicable privacy law may let you complain to a local data-protection authority. For details on how we process your data, see our Privacy Policy.

21. Contact

For questions about these Terms, contact us at: